SM
Stefan M

1 reviews | Active since Feb 2016

28 Oct 2024, 10:18

The vadcom online nightmare

One of the biggest mistakes I made this year is applying for a online deal with vodacom. Been a hassle since day one and negatively impacts your credit profile since their system is absolute.

Now my home loan has been negatively impacted due to this clown circus.

0
Replies (2)
Vodacom
Vodacom's reply28 Oct 2024, 12:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
SM
Stefan M's update25 Nov 2024, 13:34
Reviewer Update
I never recieved my paid in full letter so basically nothing was achieved. At the end of the day I had to cancel the purchase of my house due to vodacoms negligent service. Happy to take your money but when it comes to cancelations it's like getting water from a stone.