The usual we don't really care attitude.

Bad service as usual and the call center will not even try to solve the problem. From this department to that department and so it goes on. On Monday 25 June I ordered a new Ipad, I was told that within 24 hours I will get a confirmation call and delivery is the next day well we are at Thursday the 28th June. Still nothing. I did tried to talk to them but as usual the is alot of stories why I cant talk to them and Nkosi somebody dont care much when I told him that im not satisfied with the service and that if I dont have the Ipad by tomorrow 29 June Im canceling the deal he even offer to send the email on m behalf.

So in this case cancel the deal im not interested any longer I can get it faster by just going to a MTN store. I have been with Vodacom for 11 years having more than just one contract and thats the service you provide. As a long and loyal customer I deserve better service and if you cant provide that service I will find it somewhere else.