DB
David B

1 reviews | Active since Dec 2012

27 Sept 2023, 07:52

The UNTRUSTED NETWORK Vodacom

The Tower outside our school in Thaba Tshwane has now broken for a week, and nothing has been done Vodacom advertises the most trusted cellphone network but they actually are just the opposite. I am a customer now for over 20 years the service was never as bad as now and it's not only load-shedding they try to save money on maintenance because their margins are squeezed. My mother fell and lay on the ground for 2hours nobody could get me on the "trusted network"

0
Replies (2)
Vodacom
Vodacom's reply27 Sept 2023, 10:00
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 
DB
David B's update27 Sept 2023, 10:11
Reviewer Update
How can you contact me if your tower doesn't work.....