RC
Rodney C
1 reviews | Active since Jun 2011
02 Apr 2023, 12:15
The Untouchables
Vodacvom just delete your prapaid number off the network withoput even notifying you. When you call in they say too bad that it happened but your 120 days has expired and thats that.. so a number that you have had for over 10 years is just taken away like that because they felt like it and didnt bother to tell you or give you a chance to rectify whatever the problem was. It is not that I am uncontactable as i have a postpaid contract number on my profile aswell but Vodacom dont give a damn.. take it or leave it is the attitude.. As the saying goes .."Every dog has its day" and that is that.
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Replies (1)Vodacom's replyOfficial
02 Apr 2023, 17:34Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Apr 2023, 17:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
