RP
Reuben P
1 reviews | Active since Jan 2013
22 Oct 2020, 19:45
The ********* Debiting of My account Continues
Despite numerous promises to cancel my debit order on a contract that expired over 2 years ago, Vodacom continues to *********ly double or even triple debit my account. This kind of ''below the belt behaviour'' on the part of Vodacom is unacceptable and must stop with immediate effect. the contract cell number is ***. Once again I'm appealing to Vodacom to stop the debit order as this contract expired two years ago and should have been cancelled
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Replies (1)Vodacom's replyOfficial
23 Oct 2020, 07:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Oct 2020, 07:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
