1 reviews | Active since Feb 2022
The Trash that is Vodacom Fiber
Vodacom Fiber Line is the worst service provider to have ever existed. My fiber line went down on the 8th Feb. Its now the 16th Feb and its still down. What's worse is that since logging a ticket on the 8th, NO ONE from Vodacom Fiber has contacted me with a resolution. I have spent over R1500 in data and airtime in a few days following up with these people to at least get someone to properly assist me. Every consultant I've spoken has been useless, their supervisors have also been useless, because to this day, no one has helped me.
Vodacom Fiber is literary running a circus over there. They have no idea what they are doing. I've been waiting for over a week to get my internet back up. I've had my ticket escalated nearly over 10 times now, but still not even a single word from them that my call has ticket has been received and will be looked into.
