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Claressa C
1 reviews | Active since Feb 2014
03 Mar 2015, 10:07
The third time that Vodacom add cellphone numbers
I phoned Vodacom today to query about my debit order and then found out after finally cancelling my contract with this pathetic service provider that I have another cell phone number on my account that I am not aware of. The was so arrogant when I asked if she can explain to me when I took out this contract as I don't have a clue about this! Her response was \how can I not know what is going on in my account"... Then she hung up in my ear!! So tired of Vodacom agents that is *********** to say the least!! Vodacom is *****ing from their customers and they think they can get away with it!"""
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Replies (1)Vodacom's replyOfficial
03 Mar 2015, 21:31Hello Claressa7,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply03 Mar 2015, 21:31
Official
Hello Claressa7,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
