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Claressa C

1 reviews | Active since Feb 2014

03 Mar 2015, 10:07

The third time that Vodacom add cellphone numbers

I phoned Vodacom today to query about my debit order and then found out after finally cancelling my contract with this pathetic service provider that I have another cell phone number on my account that I am not aware of. The was so arrogant when I asked if she can explain to me when I took out this contract as I don't have a clue about this! Her response was \how can I not know what is going on in my account"... Then she hung up in my ear!! So tired of Vodacom agents that is *********** to say the least!! Vodacom is *****ing from their customers and they think they can get away with it!"""

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Replies (1)
Vodacom
Vodacom's reply03 Mar 2015, 21:31
Official
Hello Claressa7,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team