The Struggle Continues
<p>Dear Vodacom, it has been 5 days already. The problem continues. Can a senior Vodacom representer contact me my - ref sr ref = 1- ********** 600400 it's been 5 days and nobody's calling me with a solution instead I get so many calls of agents requesting me to try this and try that but they cannot resolve my problem. I want a senior manager to call me with a solution and what are they gonna do for the inconvenienced they've caused. I would like to know how Vodacom intend to retain me as a Vodacom client after this service failure and inconveniencing me with the non delivery of a service I am paying for.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
