1 reviews | Active since Jun 2016
The story of the phone
<p>I app**** for a contract on 28.11.2016 and it was approved. I should have receiced R150 airtime and 5gb data, on the latter I received 500 mb data, but no airtime at all. I went to the Vodacom Outlet, Vodacom4U, Preller Square, Bloemfontein to get the following from them. I used up all the airtime, I inserted the wrong simcard, the contract is in my wifes name I have a pre-paid phone. I have never in my life heard in a couple of minutes more bulltrash in my whole life. They logged a call, and I must wait two days the they will give me an answer!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
See the airtime story.........ongoing
See the airtime story.........ongoing
