JF
James F
1 reviews | Active since Jun 2016
27 Oct 2020, 09:34
the ****** shark fin strikes again.
I have tried to cancel my vodacom twice telephonically, today when I tried to cancel my contract again, I was told that they have no record of my previous attempts and they will be invoicing me for extra month even though my contract expired. I am going to cancel my debit order at my bank. Please do not try to steel any more Please.
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Vodacom's replyOfficial
27 Oct 2020, 10:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Oct 2020, 10:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team