The same problem every month
<p>I don't know how many times I've asked Vodacom to please send me invoices, so I can pay my account. Every month I get automated calls from them that state that my account is in arrears. I then have to talk to them and find out what my amount due is. This month I only received my invoices on the 12th but started getting calls from the beginning of the month. Can someone please help me to get this sorted out!</p>
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Vodacom's replyOfficial
18 Aug 2016, 12:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Aug 2016, 12:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,