GD
Gafsa D
1 reviews | Active since Jun 2024
19 Jun 2024, 10:38
The saga continues...
So on 12 June 2024 I wrote a review here on the state of my Vodacom fibre outage. I received ONE missed call responding to the review here. So much for customer service. The saga continues. I am still without fibre. this move to Vodacom was a HUGE MISTAKE.
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Replies (2)
Vodacom's replyOfficial
19 Jun 2024, 11:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Jun 2024, 11:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
GD
Gafsa D's updateReviewer Update
20 Jun 2024, 12:26Im soooo ******. After speaking with a lovely lady yesterday, and my son taking a useless trip to the Vodacom store, who couldnt assist. And a call centre operative calling to say a technition will contact me. I'm still waiting. I tried calling, but the call centre rep just cut me off, after asking me to hold. Is this EVER going to work??????????????????????????????????????
GD
Gafsa D's update20 Jun 2024, 12:26
Reviewer Update
Im soooo ******. After speaking with a lovely lady yesterday, and my son taking a useless trip to the Vodacom store, who couldnt assist. And a call centre operative calling to say a technition will contact me. I'm still waiting. I tried calling, but the call centre rep just cut me off, after asking me to hold. Is this EVER going to work??????????????????????????????????????