The Saga Continues

<p>A few weeks ago I posted the post below about Vodacom; they kindly repsonded by saying someone would call me about the issue; weeks down the line, no one called, the issues still haven't been addressed:</p> <p> </p> <p>Lazy and lazy and even more lazy staff</p> <p>Hi,</p> <p> </p> <p>I’m really tired of calling the Vodacom call centre over the same issue now ... Could somebody please explain why are false promises always being made Vodacom ********* staff?</p> <p> </p> <p>I’ve been requesting to have caller line identity for close to a month now and I’ve called the stupid Vodacom call centre at least three times now. And I’ve spoken to a different person each time who assured me that caller line identity would be active on my account in a couple of hours now ... I’ve been through this same routine three times, so, why is this call centre so ***********?</p> <p> </p> <p>The last time, on the 11th April I spoke to a “Belinda” at 8h25. Prior to that, I spoke to some guy who pronounced his name in such a way that I wouldn’t be able to catch it on the 9th April at 23h30. I still have recordings of these calls if it’s still unclear what all the fuss is about.</p> <p> </p> <p>Why do we have to deal with such laziness and incompetency? Can somebody please tell me?<br /> </p>