AB
Avinal B
1 reviews | Active since Feb 2013
01 Sept 2021, 10:48
The rot on Vodacom's service is starting to settle in very deep.
Received the following from Reece Wade Aug 19, 2021, 9:44 AM: Please kindly check your bank statements ,as there were no debits made for the LTE as it was given free for 3 months, the invoices received by Vodacom shows what the normal charge is, but then a credit was passed. I provided proof of monies debited off my account. Hi Avinal, apologies for that, I will send request immediately. On the Aug 23, 2021, 10:53 AM, I enquired further. No response after 12 days.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
01 Sept 2021, 10:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Sept 2021, 10:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AB
Avinal B's updateReviewer Update
01 Sept 2021, 10:53I will be waiting.
AB
Avinal B's update01 Sept 2021, 10:53
Reviewer Update
I will be waiting.
