AB
Avinal B

1 reviews | Active since Feb 2013

01 Sept 2021, 10:48

The rot on Vodacom's service is starting to settle in very deep.

Received the following from Reece Wade Aug 19, 2021, 9:44 AM: Please kindly check your bank statements ,as there were no debits made for the LTE as it was given free for 3 months, the invoices received by Vodacom shows what the normal charge is, but then a credit was passed. I provided proof of monies debited off my account. Hi Avinal, apologies for that, I will send request immediately. On the Aug 23, 2021, 10:53 AM, I enquired further. No response after 12 days.

0
Replies (2)
Vodacom
Vodacom's reply01 Sept 2021, 10:52
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
AB
Avinal B's update01 Sept 2021, 10:53
Reviewer Update
I will be waiting.