The Putrid service delivery of Vodacom is utterly appalling.

Vodacom is the worst mobile service provider. As a loyal paying customer I always have some sort of problem with Vodacom. If it's not that I have been incorrectly billed , then my airtime and data has miraculously disappears. I buy airtime and data of R1300 to R1500 On average per month. And that is in excess of what i pay for my contract. I have a Wi-Fi mobile router, and I cant log onto its mobile wifi application because only 20% of the site exist. Hence i cant change any of my routers settings or access the applications services at all. I also have been awaiting my wireless charger from Vodacom for the past 18 months which is owed by Vodacom to me and which is stated in my contract. And I do have an email from Vodacom where they acknowledge that they owe it to me. But they cant give it to me because it's been months since I bought my cellular phone. This is appalling as they did not at all have the decency to call or get back to me with my grievances and or complaints . I had to call them, time after time again. One agent did not even know that cape town had a Vodacom head office and refered me to Johannesburgs' head office. Im utterly disgusted with Vodacoms service and i would not recommend them to any family member, friend or foe.