1 reviews | Active since Jan 2018
The poor service continues! My question is still not responded to appropriately
So I aend up having to write a 2nd review because just like the pathetic call centre service the people working on Hello Peter replies also avoid any phone contact as well as avoid answering the exact question that I have been asking for the last month!!!!
So let me put it in bold and maybe this time someone will read what I am asking and answer my question instead of sending me Vodacoms generic response to everything!!!
HOW MANY MG (MEGABYTES) WERE SPENT ON TWITTER AND FACEBOOK AT THE BEGINNING OF JANUARY WHEN YOU SAID MY DATA WAS USED FOR TWITTER AND FACEBOOK ?
Please bear in mind that I don't have these Apps or accounts for these Social Media platforms.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
