DJ
Danie J

1 reviews | Active since May 2009

03 Apr 2015, 03:54

The pinnacle of incompetence

Dear Vodacom, what happened to the below promise received on Monday? Another testimony to the inability to do basic things correct?<br> <br> Hello DJAWENA CC ,<br> <br> <br> We have received your deal request and your reference number is ***4<br> <br> <br> A Call Centre agent will contact you within 24 hours to complete your order and if it's successfully processed<br> before midday, you'll get FREE next-day delivery.<br> <br> <br> If you don't hear from us within the next 24 hours, please call ***4, FREE from a Vodacom cellphone.<br> <br> <br> Regards<br> The Vodacom Online team<br>

0
Replies (1)
Vodacom
Vodacom's reply03 Apr 2015, 11:25
Official
Hello danie,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team