The Pinnacle Of Customer Care

I recently entered into a contract with Vodacom despite seeing their trust rating is Only 3/10, and for me thats not the case not even close. I started my contract in August and since then I've made give or take 5 complaints. Using all the platforms at my disposal, E-mail, Vodacom App, Website, call center, ect. It's brings me great pleasure to say that i had to complain only once, whether it was my data disappearing or that the Vodacom app that crashed it took me only one try to resolve any issues I've had since then without any hassle whatsoever. The service that they provided me, made me feel as if I'm asking for support and not complaining. All the Agents I've dealt with hasn't disappointed either they where very sympathetic and even though i tested their patients somewhat still they remained professional and went above and beyond to get the problem logged and resolved. I'd like to commend Vodacom on both their services and their support. Well done!!