SM
Selvin M
1 reviews | Active since Oct 2020
15 Feb 2021, 14:30
The phone was supposed to be delivered in 14 day after receiving a call and confirmation of details.
Last year December I was contacted by these numbers *** & *** to confirm that I won a Samsung cellphone on the November Shake-it promotion. The phone was supposed to be delivered in 14 day and is now more than 40 says and I still have not received it.
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Replies (1)Vodacom's replyOfficial
15 Feb 2021, 15:41Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Feb 2021, 15:41
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
