The only word to describe this is STUPID

<p>Vodacom gives you complete access to the details of my daughter's phone number via their myvodacom web site including the PUK, PIN, and SIM numbers, but when I called the help desk to ask when is the new phone for an upgrade I did online will be delivered they cannot help me because I am not the account holder and that it is necessary to prevent ********** activity.</p> <p>What kind of ********** activity I will be able to do by knowing the delivery day of the new phone that I will not be able to do by knowing PUK, PIN, and SIM numbers?</p> <p>BTW they said that they will deliver within 3-5 working days. Today is the 5th day and nothing</p>