TV
Tashir V

1 reviews | Active since Jun 2026

26 May 2026, 15:08

The only service provider that turns basic internet access into a support ticket marathon.

My fibre connection went down, and after contacting Vodacom it was restored — but now at a much lower speed.

Apparently I now have to “break a coconut” just to get the speed I’m actually paying for restored.

Vodacom, we have never had a good experience with you. I’m honestly glad Vuma will be taking over. If mobile networks were supposed to be your core strength and that experience was already poor, it’s hard to understand how fibre service would be any better.

Extremely disappointing service.

0
Replies (1)
Vodacom
Vodacom's reply27 May 2026, 07:39
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team