The only service is self satisfaction

You write a report about them ,the hello customer service agent ,then phones you and tells you what to do. From then on everything goes south , the Nelson Vodacom agent at wing tip ,tells me that I must phone the co that has the block. He listens to the voicemail but insists I must phone eXperian very odd because the lady said that he must phone Vodacom ***** Dept. He has no interest in sorting it the problem. He doesn't even return calls. He admitted that to my face, his excuse is he iets have time. Well everytime I go to the store there isn't another customer in site. Funny how he can be so busy. It's pretty obvious that all they do there is chat to one another and don't give a two happened damn about business all they are doing is collecting a salary for opening and closing the doors. If this I the way that Vodacom treat and care for their customers then Vodacom need to go belly up.all you get from then is the usual I'll just pass the buck. Disgusting store and staff.