MR
Maryka R
1 reviews | Active since Jun 2019
05 Jun 2019, 23:56
The one hand doesn't know what the other is doing
Just received a automated message from Vodacom saying my bill is R39000. 00 outstanding. My cell phone account is never more than R3500. 00 and if I'm late paying on the date I've arranged payment they suspend my service. Now how is it possible for me to have a R39000. 00 bill on 5 contracts which are all topup. Please explain.
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Vodacom's replyOfficial
06 Jun 2019, 06:51 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jun 2019, 06:51
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team