1 reviews | Active since Nov 2016

24 Nov 2016, 07:32

The number that you dial does not exists

<p>This is quite a strange one. I can make calls, the number that reflects on the phone that I am phoning is the correct number. However when you try calling the number the following voice message plays. "The number that your are calling does not exists" Now well Vodacom, how is this possible. I can't send SMS or receive SMS's. This started to happen after a sim swap. Since the 10 Nov 2016 and yet you can't resolve this. May you please be so kind and resolve your errors yet again.</p> <p> </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply24 Nov 2016, 07:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team