The nightmare called Vodacom!!!!

<p>It took Vodacom 3 months to resolve a payment issue! While it was being sorted out my line was being suspended - every 2 weeks. And to get my line connected again I had to take time out of my day to call Vodacom, sometimes 2 - 3 times a day.</p> <p>Now at the end of March, they double debited me but my line is still not working and they are now telling me I have to wait 3 more days!!! I have to wait till they can see it on their system - they want to see if my account is up to date. Really????</p> <p> </p> <p>From the many calls that I have made to Vodacom, I have noticed a lot of inconsistency and</p> <p>it's as if some of their consultants are not properly trained. One in particular by the name of Paul did not even know how to listen. He did not hear a single thing I said but was very quick to answer as if he was just reading from their training manual. He even went as far as to talk at me and not to me all because he could no listen. </p> <p> </p> <p>Vodacom can keep the money that's owed to me and next month I will double pay again. I just want this contract to end so I can port somewhere else!!!!</p>