1 reviews | Active since Aug 2019
The most worst service of Vodacom
I am very dissapointed with Vodacom way of handeling problems with data. I use my.airtime on Sunday 21June 2020 to bought data 3GB Social ticket for 7days and whatsapp 1GB ticket for 30days. It take my airtime but on the confirmation show it ive got 3GB Social ticket till 2020/06/27 and only in the nex line ive got 0 data for Social ticket. My whatsapp ticket show only ive got 30days free videos but that also show at no place. Now i want to know is that how you people work now, i strugle now from Sunday evening to get help. Im sending every time a screen shot with my data avaiable there is an error on it but they still asked if ive got proof that i baught data from my airtime, i send it but i think youre people do not understand any thing what i say or send for them or Vodacom think they can steel my airtime and data and i must shut the hell my mouth. Vodacom youre service is disgusted!! !!!!!!
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team