1 reviews | Active since Sept 2013
THE MOST USELESS MOBILE SERVICE PROVIDER
How is it that this company happily takes your money but does not supply a service. I have been using a Blackberry for four years now and never had a problem with BIS. Suddenly every month I am told via sms that my Blackberry Service with expire on whatever date! Why when I have paid for 3 months in advance.<br> <br> Try and get service from your call centre, your customer care centre Eastgate who do not answer their landline and then obnoxious staff in general.<br> <br> Vodacom you can be assured I will doing a number portability - you will no longer have patronage from me!<br> <br> All their call centres do is tell you re-boot your phone before the date expires and the BIS will automatically pick up the next month's payment.... what a load of hogwash!!! Really total incompetence.<br> <br> Try and get a technical person to speak to - out of the question. As for a supervisor or Manager's name - suddenly every person is either deaf, or dumb or both!!!<br> <br> Absolutely appalling service - I have had a guts full - really nothing but useless beyond any doubt!!!! <br>
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
