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Pearl M
1 reviews | Active since Nov 2022
02 Dec 2022, 17:48
THE MOST USELESS LEGAL DEPARTMENT EVER!!!!
Your legal department which attends to Hello Peter complaints is the most *********** ever! How do you close a case without even calling nor finding out if the customers complaint has been resolved? I’ll surely be taking this further with the ombudsman because wow!
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Vodacom's replyOfficial
03 Dec 2022, 10:43Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2022, 10:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team