The most useless customer service
<p>For 2 years now i have been trying to get vodacom to install a signal booster at my house to no avail. Apparently a technician is going to call me by that time i probably will be dead. In the meantime i can never receive calls or make calls from my house and as i run my small business from home, i am losing customers every day. I have been with vodacom for many years but when my contracts are up for renewal i will be going with another provider. Utterly disgusted by their service. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per telephonic discussion,was escalated to regional department.
Regards
FM
As per telephonic discussion,was escalated to regional department.
Regards
FM