oB
oliver B
1 reviews | Active since Jul 2011
03 Feb 2015, 09:27
The most useless Call Centre
My cell phone contract has almost doubled overnight! From being on a fixed contract and tariff for the past 6 years, they have suddenly increased it by 1,5x overnight, no notice, no explanation... nothing.<br> I have been holding for the call centre for 45minutes now and nothing!!!<br> <br> Is this what i get after 16 years of support?!?!?!?!?
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Vodacom's replyOfficial
03 Feb 2015, 13:28Hello oliver83,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Feb 2015, 13:28
Official
Hello oliver83,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,