The most useless accounts department

<p>I paid my wifes cellphone account the 2nd July 2016, into her account number that I had on record. Vodacom had not notified her that her account number had changed, so I had made the payment to her old account number instead of the new account number.</p> <p>Started getting messages to pay the account about the 7th July, and contacted the call centre for accounts on the 8th July.</p> <p>Emailed them the proof of payment on the 8th July to the email supp**** by the call centre.</p> <p>Kept getting messages to pay, and phoned them again on the 12th July and 15th July again.</p> <p>Kept getting messages to pay and demanded a number on the 20th July to contact the accounts department direct and received the responce that there is no phone number to contact accounts department direct and given another number to phone their legal collections department. What do you know!! A contractor not even a direct employee of Vodacom.</p> <p>Contacted the legal collections department on the 20th and spoke to an agent again. Was told they would escalate the problem immediately.</p> <p> </p> <p>WELL WHAT DO YOU KNOW!!!!!!! THE MORNING OF THE 29TH jULY 2016, WHEN TRYING TO MAKE A CALL, I GET A MESSAGE ON MY PHONE THAT YOUR SERVICE HAS BEEN DISCONNECTED FOR NON PAYMENT.</p> <p> </p> <p>VODACOM ACCOUNTS DEPATMENT EITHER ARE NOT INTERESTED IN ACTUALLY GETTING OFF THEIR BUTTS TO EARN THEIR SALARY BY DOING THEIR JOB, OR JUST A BUNCH OF *****S.</p> <p> </p> <p>I AM HIGHLY DISGUSTED BY THE VODACOM ACCOUNTS DEPARTMENT.</p>