The most uproffessional, and pathetic service prov

i cancelled contract-had to call more than 4 times before someone said it is finally cancelled, then i cancelled the cancellation, confirmed after 2-3 calls, then i upgraded, this went very fast and they delivered within 2 days-26.5.15-THE WRONG PHONE, called upgrades, then cancellation immediately many calls later they picked up, many calls later they cancelled the contract, but before the cancellation my account was debited,after many calls i started liaising via email with the customer care-WHAT A WASTE OF TIME-they promised to credit my acc-, in the meantime i had to re-order with upgrades dept. in the meantime they call me numerous times, and a machine says i owe them R150, but THE DEBIT FOR THE WRONG PHONE IS NOT YET REVERSED. after being passed from person to person, i was promised by team leader Koba that she will call me back AS NO-ONE SEEMED TO UNDERSTAND WHAT WAS HAPPENING ON MY ACCOUNT AND I STILL HAVE NOT RECEIVED THE PHONE I HAD TO RE-ORDER.i want a response asap. They should close down customer service, cause they are not much help<br>