The most pathetic service ever

<p>You know what they say, SERVICE is what sets you apart from being mediocre versus excellent.</p> <p>Again this morning I had the displeasure of dealing with staff that are clearly only there to ***** atmosphere!!</p> <p>I contacted the contracts department on 1959. I wanted to know if there is a penalty for porting my number because my contract is basically at its end.</p> <p>Needless to say, when I couldn't tell you how long I have had my Dis-Chem card (I phoned Vodacom, right????) the call centre agent just put me back in the queue without telling me and then I was cut-off.</p> <p>I subsequently tried again 3 times, so 4 calls in total, everytime to be immediately cut off by the agent without even them answering my call.</p> <p>I will be taking this complaint to ICASA. You clearly have a system that highlights customers who want to port their numbers and give them as much aggravation as possible!! How ABSOLUTELY unprofessional!!!</p> <p>The main reason I am going to another provider is because you can't be trusted as a company to warn me in time when my data runs out.</p>