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Nomi B N.
1 reviews | Active since Sept 2009
26 Oct 2022, 11:51
The most *********** company in South Africa
I discovered on 20 September that I am with Vodacom legal. I do not have any contracts with them. I have made several attempts to resolve this issue. Last week I was told that my profile would be changed from prelegal to cleared. They sent me a settlement letter but my profile is still not cleared within the company.
It's over a month now. When do you think you fix this mess you've created?
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
26 Oct 2022, 12:24Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Oct 2022, 12:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Nomi B N.'s updateReviewer Update
26 Oct 2022, 15:38Hi I called this morning to apply for a contract. They told me that the sales department is till showing me as being with legal!!!!!
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Nomi B N.'s update26 Oct 2022, 15:38
Reviewer Update
Hi I called this morning to apply for a contract. They told me that the sales department is till showing me as being with legal!!!!!
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Nomi B N.'s updateReviewer Update
26 Oct 2022, 15:40your departments are not communicating with each other.
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Nomi B N.'s update26 Oct 2022, 15:40
Reviewer Update
your departments are not communicating with each other.