TN
Tshegofatso N

1 reviews | Active since Apr 2017

21 Jul 2017, 10:37

The most horrible service EVER!!!!!!!!

<p>I am writing the 3rd review for the same company for same query, All i need is a handset and a contract line that i will be paying for so i fail to understand why Vodacom cannot assist. I am not getting any joy at all. It all started with the porting that took 2 weeks and now its another 2 weeks of them struggling to convert my number to contract and then i was told that the number has to be active for 6 months before it can be converted to a contract line. I AM VERY DISGUSTED with this service i do not want to change my number. The mistake i made was just choosing the worst network provider and the sales does not even bother calling you back and giving you feedback i have been calling since and he doesant even have the nerve to call you back.</p>

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Replies (1)
Vodacom
Vodacom's reply21 Jul 2017, 11:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team