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ariarenstein A
1 reviews | Active since Nov 2016
05 Feb 2021, 13:41
THE MOST FRUSTRATING CALL CENTRE IN SOUTH AFRICA
WORD OF GREAT ADVICE. NB!! IF YOU RECIEVE ANY CALL FROM VODACOM BUSINESS TRYING TO SELL YOU A BETTER PACKAGE -PLEASE DONT GET CAUGHT INTO THE TRAP.THEY SIGN YOU UP AND EVEN EMAIL YOU THE CONFIRMATION BUT YOU CAN NEVER GET BACK TO THAT SAME PERSON ONCE THEY HAVE DONE IT.THEY HAVE SET UP THER EMAIL AND CALL CENTRE THAT YOU CANT REPLY TO THEM.
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Vodacom's replyOfficial
05 Feb 2021, 13:49Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Feb 2021, 13:49
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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ariarenstein A's updateReviewer Update
05 Feb 2021, 14:45I HAVEN BEEN PROMISED 6 TIMES THAT SOMOENE WILL CALL ME BACK AFTER EVEN SPEAKING TO THE MANAGER MAGDELINE AND STILL NO CALL/RESOLUTION.
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ariarenstein A's update05 Feb 2021, 14:45
Reviewer Update
I HAVEN BEEN PROMISED 6 TIMES THAT SOMOENE WILL CALL ME BACK AFTER EVEN SPEAKING TO THE MANAGER MAGDELINE AND STILL NO CALL/RESOLUTION.