THE MOST DISGUSTING SERVICE

<p>My Samsung phone of just over two months were in for repairs 3 , yes three times. I did not drop it. The last time, it went in, they kept it at the Somerset West branch for almost two months and I was paying the rental.</p> <p>I was then informed that my phone 's screen was cracked, nothing the consultant showed me or I had seen for myself. My phone came back, glued on the one side, no memory card, and I had a strange feeling that it wasnt even my phone. I was right. At Cananl Walk branch I was told that the cover did not fit the phone and thaat it had been swopped. At the same time I was told by CW, that I had to pay R250 for software updates, which I did. At SWest, I was told I did not have to pay for updates over the counter. Worse, my phone switches often has no reception to the internet. Every time I step outside...no reception, no internet. One year later, I am told to book the phone in again. This is the Vodacom service you get and nobody is responsible and nobody can direct you to management or Head Office. Nice! Tish</p>