THE MOST DISGRACEFUL ARROGANT RUDE AND CHEEKY CONSULTANT WITH THE MOST DISGRACEFUL ATTITUDE WHO COULD CARE LESS FOR HIS CUSTOMERS VODACOM AND HIS JOB

My experience began last night...I had a balance of 29.5 MB...then I receive an SMS stating Data running out...It was impossible..it had only been 5 minutes..,I checked again on *111# and it showed no MB...still in disbelief I then begrudgingly purchased another Data Bundle of 30 MB...then went to *111# and all of a sudden expecting the balance to just be 30 MB...it had magically added my 29.5MB back so my Balance was now 59MB...ie both SMS's and *111# Balances were wrong in stating I did not have any MB !!!!

A person with initials RB rep**** to my original query on Vodacom FaceBook Page sending that stupid Generic Message on Tips to Monitor usage.....He or She had NOT READ MY MESSAGE PROPERLY AT ALL !!!!! AND I SUGGESTED MY TIP TO THAT PERSON WAS TO READ PROPERLY AND GO BACK TO SCHOOL !!!!

BUT I WAS NOT GOING TO LEAVE IT THERE...I POSTED TODAY ANOTHER REQUEST VIA EMAIL AND FACEBOOK FO SOMEONE TO CONTACT ME IMMEDIATELY....

WELL THIS IS WHEN THIS ARROGANT RUDE CHEEKY AND ****Y CONSULTANT PHONED ME...HIS NAME IS RUBIN...(REFUSED POINT BLANK TO GIVE ME HIS SURNAME)...I TOLD HIM THAT HE WAS RUDE AND CHEEKY...I DID NOT WANT TO SPEAK TO HIM...AND THAT I WANTED TO SPEAK TO A MANAGER OR SOMEONE ELSE...HE REFUSED !!!! HE CLEARLY THINKS HE KNOWS IT ALL BUT HE DOES NOT...HE SHOULD NOT BE DEALING WITH CUSTOMERS..,HE LACKS KNOWLEDGE...TELLS ME TO IGNORE SMS'S WHICH I HAVE ALSO REPORTED YESTERDAY AND ON MANY OCCASIONS SHOWS FALSE BALANCES)....THAT IS NOT MY PROBLEM..THAT IS VODACOM WHO HAVE TO GET THEIR INFORMATION THAT THEY SEND TO PEOPLE TO BE CORRECT. I TOLD HIM I DIAL *111# TO VERIFY BUT IN LAST NIGHTS CASE MY DATA HAD DISAPPEARED ON THAT METHOD OF CHECKING BALANCE AS WELL...I WAS LIVID...I THEN PURCHASED MORE DATA 30 MB...THEN DIALLED *111# EXPECTING TO SEE A DATA BALANCE OF 30 MB...OUT OF THE AIR MY DATA BALANCE WAS NOW BACK AS TO WHAT IT SHOULD HAVE BEEN ie..59 MB !!!! EXPLAIN THAT ONE TO ME ??? IE..I HAD NO NEED TO BUY THAT EXTRA 30 MB !!!! THAT IS NOT ETHICAL !!!! NOW CLEARLY MR " KNOW IT ALL RUBIN " COULD NOT UNDERSTAND OR DID NOT WANT TO LISTEN AS HE KEPT ON BUTTING IN AND YES I SHOUTED AT HIM AND VICE VERSA.....NOBODY WILL EVER SPEAK TO ME LIKE THAT EVER !!! I TOLD HIM I AM REPORTING HIM AND HE COULDN'T CARE LESS.....WELL IF THESE ARE THE TYPE OF PEOPLE DEALING WITH CLIENTS VODACOM HAS GONE TO THE DOGS......HE NEEDS TO BE PUT IN HIS PLACE....WHO DOES HE THINK HE IS ? IF I DO NOT WANT TO SPEAK TO THIS RUBIN WITH NO SURNAME THAT IS MY BUSINESS...HE IS AN AGRESSIVE BULLY WHO HAS NO CLUE OR INITIATIVE OR LISTENING S****S WHATSOEVER !!!! AND I TOLD HIM THAT...I COULD DO HIS JOB 100 TIMES BETTER....AND SO COULD OTHERS !!!! SO BRAVE...BUT REFUSED TO GIVE ME HIS SURNAME...I SAID ARE YOU TOO AFRAID TO...BECAUSE I AM GOING TO REPORT YOU....VODACOM WILL TRACE HIM !!! I REITERATE I WILL NOT BE SPOKEN TO LIKE THAT...HE MADE ME SO ANGRY AND TELLS ME NO NEED TO RAISE MY VOICE.....TALK ABOUT PROVOCATIVE CHEEKY RUDE ARROGANT AND DISRESPECTFUL ( I AM THE CLIENT ).......I PAY FOR SERVICE !!! HE CLEARLY DOES NOT VALUE HIS JOB !!! HE DOES NOT REALISE THE CUSTOMER PAYS HIS SALARY...AND ANOTHER THING I AM NOT ONE OF HIS FRIENDS WHO HE CAN SPEAK TO LIKE THAT....HE MUST LEARN ETIQUETTE...

KINDLY RESPOND !!!