JB
James B

1 reviews | Active since Mar 2014

11 Mar 2015, 10:58

The most confusion Company ever

My first complain in January is still not sorted out, AND WE ON THE 11 MARCH NOW...<br> <br> Then Monday I realize plus minus 3.7 gig data is missing...Report it and they told me they try to phone me on my internet line...They knew it was my internet line I said it clearly, now if they don't understand the internet line is a internet line and nobody will answer an internet line it is not my cellphone line...I don't see hope for them if they dont understand this principle...This is very bad...<br> <br> And the attitude with Tolo the person at the call center, just stop talking to you and play music and ignore you...after i warn her I am recording her, only then her attitude change more professionally...<br> <br> I cannot use 5 gig of data in 5 days I don't use that much data it is impossible<br> <br> The reference is 838zb2qqlf8h<br> <br>

0
Replies (1)
Vodacom
Vodacom's reply11 Mar 2015, 12:05
Official
Hello James1wp,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites