FJ
Francois J

1 reviews | Active since Aug 2016

15 Aug 2016, 14:18

The Most Baddest and **** Service i have ever received.

<p>How can a contract be Accept and after a hour you get a call you must come back because now after signing everything now all of a sudden you dont qualify anymore,</p> <p> </p> <p>We bought a contract 20g with a modem and after a hour a lady fromthe shop phone and say please come back when you arrive back they say no you can only get 10G... How can that be? is that the way Vodacom treats Customers? Then i dont want to be part of this **** service anymore. Wish all the people see what this is and i can be sure this is not the first time.</p> <p> </p> <p>This is the baddest service ever and you dont let me as a client feel good. Thats such bad service. </p>

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Replies (1)
Vodacom
Vodacom's reply16 Aug 2016, 05:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team