jW
johnny W

1 reviews | Active since Apr 2015

15 Jul 2016, 13:46

The most arrogent networke

<p>Vodacom the most arrogant and customer unfriendly network around. I have been with Vodacom since 1998 uniterrupted.</p> <p>I have been trying to upgrade on line but to no availl. The have sent me emails with referance number and stated that some one would cal me in 24 hours. I eventually call them on ********** 4 just to go throu the whole rigmaroll and then to be told she is on the old system i must now hold for a new opperator so i could go throu the whole rigmaroll again. You can thren them with going to a different network it doesnt matter to the they just dont care. Are they doing us a favourein allowing us to use their network?</p>

0
Replies (1)
Vodacom
Vodacom's reply16 Jul 2016, 04:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team