The longer with Vodacom the worse it gets

Have you tried to do a simswap? Pathetic!! You buy a new card, do the Rica, and then hold on for ever. They then ask you questions for 30 minutes where after you are told that the power pack card cannot be used for simswap. Funny that on the brochure that comes with the card it says dial 135..... Amazing how when my staff (black people) do this, it takes 5 minutes with a similar card. Has vodacom got something against white people? Thus is why I went to pay as you go. I have had contracts with them for many years but with my last upgrade the could not deliver the new phone for over 3 months!! Now they can't even do a sim swap, and thus after many years of support. Shame on you Vodacom!!!!