The lie of being the number of service provider

<p>i have been a loyal MTN subscriber eversince my first phone at the age of 10. 16 years later i continuosly hear the the hype of radio of vodacom being the number 1 service provider so i decide to port from MTN to vodacom. the porting went ahead well and good and i took out a new contract on the new samsung s8!!! but ever since using vodacom i have experienced nothing but issues.. firstly my airtime and data has apparently been loaded but it still shows a R0,00 balance.. there a constant disconnection from the service provider and my phone is incredibly slow!!!! every time i load a pic it says "refreshing" and then i have to go in and out of the app. i live in a gated community where we are required to open the main gate using our phones.. i have to dial then cut the call and dial again otherwise it doesnt connect... this is quite unsafe for me to be parked outside late at night.. i tried making a whatsapp call it connected for 6minutes and then just kept saying reconnecting.. i was on a business call earlier this morning and my call disconnected - i am still embarrased by this. i have made several calls and visits to multiple vodacom stores and i was faced with responses from technicians saying "we dont know why its doing go back to the store you bought it from" i bought it from vodacom surely i should be helped? i have no idea what to do.. and how to resolve this problem...</p>