1 reviews | Active since Dec 2009
The leading network of technical issues under delivering on promises!
I logged a call back online for vodacom to call me back last week as I had a query with respect to the airtime allocation on both my contract. The airtime allocation seemed to be less and I needed an explanation, to date no call received. I also have a problems with their app whenever I login to my account it requires me to login multiple times with no progress, this seems to now have been resolved. another issue i have is that i attempted to change the primary number online & the site is constantly experiencing technical issue. This is frustrating.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
