The KING of Generic Responses

I specifically noted in my complaint that I did not want a generic response but what do I get? A ****** generic response. Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details. Regards, Vodacom Consumer Website Team And no follow up since. Seems like Vodacom wants to follow in the steps of MTN. Still haven't heard from the consultant that was promised to have called me since 30.01.2018. Today is the 05.02.2018. Damn. You guys are useless.