The ***EST service i have received, for Months now

<p>All i want from Vodacom is my monthly invoice and itemised billing report every month, in my mailbox. Or the ability to pull it off their website.</p> <p>I get neither. And every month i log a call with them and re-re-re-re-re-explain to a different agent each time what the complaint is. I try asking for a manager or team leader. Nope, God is more accessible. And cares more.</p> <p>I , in desperation for attention, threatened to close my account. And was offered a discounted rate as my contract expires in Sept this year. I don't know whether to laugh or cry. But i do empathise with the desire to sling a bag of grenades through their front door.</p> <p>Oxygen *******. Because they sure as hell don't deliver services smoothly.</p> <p>Just a **** invoice+itemised list. Monthly.</p> <p> </p>