DS
Darren S
1 reviews | Active since Jun 2012
05 Jul 2022, 12:59
The Incompetency of Vodacom
The Incompetency of Vodacom is laughable. I receive an email today, 05 Jul 22 @ 09h34 stating that my account is outstanding and that it has to be paid within 7 days of receipt of the email.
Today, 5 Jul 22 @12h26, I receive an sms "Your Collections outgoing Calls bar has been activated."
Where is the 7 days? Unless, Vodacom's 7 days equates to approximately 3 hours.... or Vodacom does not know how to count!!!
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Vodacom's replyOfficial
05 Jul 2022, 14:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jul 2022, 14:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team