1 reviews | Active since Dec 2016
The incompetence at VODACOM!!!!!!
I am sick an tired of vodacom my account is paid but my line is closed I can’t make calls send messages I can only receive calls, I made payment at a vodacom store in three rivers, sent the finance department at vodacom my proof of payment, went to two different vodacom stores and I’m still not helped as i was told to wait 2hours for the payment to be allocation in the correct account but it’s two days now and all my lines are closed what am I supposed to do though!!!????? Vodacom is sooo ***********, payment was made into the correct account at the correct time!!!!! I will never recommend vodacom to any one, as soon as I finish paying my contract it’ll be the day I change to a more reliable network.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Xoliswa,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Kindly note we have escalated the above query to the relevant department for further review and feedback.
Warm regards,
Shad
Dear Xoliswa,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Kindly note we have escalated the above query to the relevant department for further review and feedback.
Warm regards,
Shad
Good day Xoliswa,
We regret taking note of your experience.
Our records reflect that this matter was resolved.
We once again apologise for any inconvenience caused.
Regards
Shad
Good day Xoliswa,
We regret taking note of your experience.
Our records reflect that this matter was resolved.
We once again apologise for any inconvenience caused.
Regards
Shad
