The Home Of ***** Vodacom

Never make the mistake of getting a contract with Vodacom. Two years back I took out a contract with Vodacom , my phone was not ****** as a result I did not pay much attention to the account afterwards but continued to pay on time every month. When the contract had come to an end I got a phone call numerous times from their call centre asking me If i had requested an upgrade, I said no each time. Regardless three new contracts where still added and an upgrade done. This as you can imagine was a big financial set back , I reported the matter to Vodacom ***** department.The ***** department has promised to reply within 14 days but did not reply. I had no choice as you can imagine but to reverse the ********** debit order.Now Vodacom to add insult to injury still has the audacity to tell me that my accounts are overdue, you would think they would set aside such accounts pending investigation. I do not owe Vodacom anything , and the month to month contract that I did have with the I want closed! People just read all the other reviews on this topic, Vodacom does care about the ***** that I am very sure is inhouse. Vodacom has a ***** problem and instead of solving it their busy damaging peoples credit scores.I mean does Vodacom really expect the customer to continue to pay for ********** accounts , at the very least they could reply with the 14 working their ***** departments claims they respond by(Never mind the fact if you continued to pay the ******** elements would be using the service in the meantime). I have no doubt by the number of people complaining about the same issue that Vodacom does not care about ***** and I even suspect they are profiting from it. Compare them to any other providers on the number of ***** complaints and you will also reach the same conclusion.