VH
Veronica H
1 reviews | Active since Dec 2011
06 Jul 2023, 19:23
The grass is not greener when it comes to Vodacom
The most incompetant company with the most inexperienced people working there. Been with Vodacom fibre for about 3 months. Twice i have been "accidently" deleted from the system. Loss of income due to the fact that i sit days without internet. No one in the call centre can actually help you. They just open a ticket. Everyone you speak to has a different story or excuse. They loose your information. I would not recommend anyone to make use of their services. Sorry excuse for a company and even sorrier excuse of call centre assistants.
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Replies (1)Vodacom's replyOfficial
07 Jul 2023, 08:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jul 2023, 08:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
